Two different logins
People often mix these up, so start here:
| Login | Who uses it | Where |
|---|---|---|
| Panel login | The reseller | A web address opened in a browser. Here you manage lines and credits. |
| Line login | The viewer | Inside the IPTV app on the TV or phone. Server URL, username and password, or an M3U link. |
If you are a viewer looking for your app login, you do not need a panel. Message whoever sold you the line, or see the Geo IPTV APK guide if you have a Geo IPTV line.
Your first panel login
- After you buy a reseller credit pack, we send three things on WhatsApp: the panel address, your username and your password.
- Open the address in Chrome, Firefox or Safari on a computer or phone. Bookmark it.
- Type your username and password exactly as sent.
- Change your password in the profile or settings page. Use a password you do not use anywhere else.
- Check that your credit balance on the dashboard matches the pack you bought.
Each brand has its own panel address. If you hold panels from more than one brand, keep a note of which login belongs to which panel.
Create your first line
- Open the section called Add line, Add user or New subscription (the name depends on the panel).
- Enter a username and password for your customer, or let the panel make them.
- Choose the package: Full or Mini, if the brand has both.
- Choose the length: 1, 3, 6 or 12 months. The panel shows how many credits it will use before you confirm.
- Add a note with the customer's name or phone number. It helps you later when they want to renew.
- Save. The line is ready at once.
On our main panel a one month Full line uses 2 credits and a one month Mini line uses 1 credit. The full table is on the reseller panel page.
Make a trial line
Use the Trial or Test line option to give a customer a short free test. Trial lines do not use paid credits, but each panel has a trial limit (50 with the first pack, 100 with the bigger packs on our main panel). When the customer pays, extend the same trial into a paid line so they keep the same login.
Send the details to your customer
Open the line and copy the details your customer's app needs:
- Xtream Codes: server URL, username and password. Works in most apps.
- M3U link: one link that has the login inside it. Some Smart TV apps prefer this.
- MAG portal: the portal URL. For MAG lines you also enter the box's MAC address when you create the line.
Send the details in one message and keep a copy. Tell your customer that one line plays on one screen at a time, unless they bought Multi Room.
Renew, extend and manage lines
- Renew or extend: open the line and choose Extend. Pick the new length. The end date moves forward and the login stays the same.
- Disable: if a customer stops paying, disable the line. You can enable it again later.
- Change password: useful if a customer shared their login.
- Sub resellers: create a sub reseller account and move credits to it if you work with other sellers.
- Credit log: check the log to see where each credit went.
Panel login problems
| Problem | What to do |
|---|---|
| Wrong username or password | Check capital letters and spaces. If you changed the password and forgot it, ask us to reset it. |
| Panel page does not open | Check the address. Try another browser or mobile data. Ask us if the panel address has changed. |
| Not enough credits | Your balance is too low for that line length. Top up or choose a shorter length. |
| Customer says "invalid login" | Check the line is active and not expired, and that the customer typed the details exactly. |
| Customer's channels buffer | Ask about their internet speed and Wi-Fi. Test the same line on your own device. |
Good habits for resellers
- Never share your panel login with a customer. Give sub reseller accounts to partners instead.
- Create lines with clear notes so you can find a customer fast.
- Remind customers a few days before their line ends.
- Sell 6 and 12 month plans where you can. They use fewer credits per month.
- Test new apps yourself before you recommend them.
Still stuck? Send us a screenshot on WhatsApp. We help resellers with panel questions every day. To compare brands before you buy, see the IPTV panel price list.
Frequently asked questions
Where do I find my IPTV panel login?
We send the panel address, username and password on WhatsApp when you buy a reseller pack. Each brand has its own panel address.
I forgot my panel password. What now?
Message us on WhatsApp from the number you used to buy. We reset it for you.
Do trial lines use credits?
No. Trial lines use the trial limit of your panel, not your paid credits.
Can my customer use the line on two TVs?
One line plays on one screen at a time. For more screens, sell a Multi Room line.
Can I set up the panel on my phone?
Yes. The panel opens in any mobile browser, so you can create and renew lines from your phone.
Want a reseller panel of your own?
Ask for a demo on WhatsApp. We help you create your first lines.
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